Disclaimer & Policy

Shipping Policy

Domestic Orders

For domestic buyers, orders are shipped through registered domestic courier companies only. We roast twice a week, typically on Wednesdays and Sundays, and ship the coffee within 24 hours of roasting.

Once you place your order, you will be notified of your exact roasting and shipping date. If you have an urgent request, please contact us and we will do our best to accommodate you.

The Coffee Gatherer is not liable for any delay in delivery by the courier company and postal authorities.  Delivery of all orders will be to the registered address of the buyer as per the credit/debit card, unless specified at the time of order.  If a package arrives in damaged condition, the customer should refuse the shipment from the carrier and inform The Coffee Gatherer immediately.

Our prices are inclusive of VAT/CST only and the buyer is responsible for any extra taxes and duties levied by the local authorities (for example, Octroi in MH).

The Coffee Gatherer is proud to use PayU for fast, easy and efficient secure payments. All major credit cards and Net Banking portals are accepted.  For domestic customers who do not have local banking or credit card access, we offer payment via Paypal.

International Orders We are happy to accept and ship international orders.  Please contact us with your order, and we will get right back to you with the shipping costs. For all customers, we will email a confirmation of your delivery date to your mail ID as specified during registration. For any issues in utilizing our services you may contact us on getcoffee@thecoffeegatherer.com

Privacy Policy

The Coffee Gatherer is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Security: We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information: We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Contacting Us: If there are any questions regarding this privacy policy you may contact us using the information below: D 173 Sushant Lok Phase 1 Gurgaon, Haryana 122002

Email: getcoffee@thecoffeegatherer.com Phone: +91 9650800776

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by The Coffee Gatherer and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Every effort is made to keep the website up and running smoothly. However, The Coffee Gatherer takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.